Terms and Conditions jom88 — Platform Usage Guide

These Terms and Conditions constitute a binding agreement between you ("User" or "Member") and jom88 ("Platform", "we", "us"). This document governs your use of the jom88.pro website, mobile app, and all related services.

By clicking the "Register" button, accessing the platform, or using any part of our services, you confirm that you have read this document in full and agree to be bound by all terms contained herein. If you are registering on behalf of an entity or company, you also confirm that you have the authority to bind that entity to these terms.

These terms take effect from the date you first access the platform and remain in force for as long as your account is active, unless terminated in accordance with the procedures set out in Section 9.

To register and use the jom88 platform, you must meet all of the following eligibility requirements at all times:

• Age Limit: You must be at least 18 years old or have reached the legal age limit for gambling activities in your jurisdiction, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restriction that prohibits use of this service.
• Restricted Non-Citizens: You are not located in a country or territory where online gambling services are prohibited or restricted under applicable local laws.
• Personal Account: You are registering an account for your own personal use only, and not on behalf of any third party or for any commercial purpose without written authorisation from jom88.

Jom88 reserves the right to request identity verification at any time to ensure compliance with these eligibility requirements. Failure to provide the requested verification documents within the specified timeframe may result in temporary account suspension.

Each individual is only permitted to have one (1) active account on the jom88 platform at any one time. Owning more than one account, whether using the same or different information, is strictly prohibited and constitutes a serious violation of these terms.

During registration, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as stated on your identity card or passport
• An active and accessible email address
• A valid mobile number registered in your name
• Exact date of birth
• Additional information requested during the KYC verification process

You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone. jom88 will not be liable for any losses arising from unauthorised use of your account due to your own negligence in protecting your login information.

If you suspect unauthorised access to your account, please contact our support team immediately via the in-platform live chat for prompt security action.

Jom88 supports a wide range of popular and trusted payment methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, DuitNow, and selected international bank transfers. All available payment methods are displayed in the Deposit section of the platform.

The deposit-related terms are as follows:

• Account Ownership: The payment method used must be registered in your own name. Deposits using a payment method belonging to another person are prohibited.
• Deposit Limit: Minimum and maximum deposit limits vary by payment method. All current limits are displayed in the Deposit interface.
• Currency: All transactions on the jom88 platform are processed in Malaysian Ringgit (MYR).
• Processing Time: Deposits via FPX and e-wallets are typically credited to your jom88 account within seconds to five minutes.
• Legitimate Funds: You confirm that the funds deposited are from legitimate sources and are not proceeds of any illegal activity.

Jom88 is committed to processing all valid withdrawal requests promptly and efficiently. The average processing time is 15 minutes for e-wallets and under 45 minutes for bank transfers local Malaysia.

The jom88 withdrawal policy is as follows:

• Withdrawal Methods: Withdrawals must be made using the same payment method used for the deposit, for security and anti-money laundering (AML) compliance purposes.
• KYC Verification: Your first withdrawal requires full identity verification. Please prepare the required documents in advance to avoid delays.
• Withdrawal Limit: Daily and monthly withdrawal limits are set according to your account level. VIP members enjoy higher withdrawal limits.
• No Fees: jom88 does not charge any withdrawal processing fees for all supported payment methods.
• Wagering Requirements: Ensure all bonus wagering requirements are met before submitting a withdrawal request to avoid any complications.

Jom88 reserves the right to place withdrawal requests on hold for security or compliance review purposes. In such cases, our team will contact you directly for any additional information required.

Jom88 offers a wide range of bonus offers and promotions designed to enhance your gaming experience. All bonus offers are subject to the following terms:

• Wagering Requirements: Every bonus carries a wagering requirement that must be met before winnings derived from that bonus can be withdrawn. Wagering requirements are clearly stated on each offer.
• Validity Period: All bonuses have a set validity period. Unused bonuses or unfulfilled wagering requirements within this period will expire automatically.
• One Bonus at a Time: Only one active bonus is allowed at a time, unless otherwise stated in the terms of a specific offer.
• Chargeback Prohibition: Bonuses cannot be directly converted to cash without fulfilling the specified wagering requirements.
• Fair Use: jom88 reserves the right to void bonuses and forfeit associated wins if there is evidence of bonus system abuse or fraud.

Jom88 reserves the right to modify, suspend, or terminate any bonus offer at any time with reasonable notice. All changes will be communicated through the platform or your registered email.

All games offered on the jom88 platform — including slots, live casino, sports, fish shooting, bingo, and more — are subject to their respective game rules as stated in each game's help section.

The general principles that apply to all games on jom88 are as follows:

• Final Decision: Game results recorded by the jom88 server are final and binding. In the event of a discrepancy between the display on your device and the server record, the server record shall prevail.
• Technical Disruption: In the event of a technical disruption during gameplay, jom88 will restore the game to the last server-verified state. Any affected funds will be adjusted in accordance with verified records.
• Wagering Limit: Each game has minimum and maximum betting limits displayed within the game interface. These limits may vary by account and VIP level.
• RNG & Fairness: All games use a Random Number Generator (RNG) that is certified and independently audited by accredited third-party bodies.

Jom88 is not liable for any losses arising from a player's misunderstanding of game rules. It is the player's responsibility to fully understand how a game works before playing with real money.

Use of the jom88 platform is subject to a strict code of conduct. The following are strictly prohibited and will result in immediate disciplinary action:

• Registration of more than one account by the same individual
• Use of automated software, bots, or scripts to play or access the platform
• Game manipulation or exploitation of technical bugs
• Hacking, cyberattacks, or any attempt to access jom88 systems without authorisation
• Money laundering or any unlawful financial activity conducted through the platform
• Collusion between players in multiplayer games
• Systematic abuse of bonus or promotional programmes
• Providing false information during registration or KYC verification
• Unauthorised use of another person's credit card or payment method
• Any form of fraud, threats, or abusive behaviour towards staff or other players

Jom88 uses an advanced monitoring system that operates around the clock to detect and prevent prohibited conduct. We work closely with relevant authorities and reserve the right to report suspicious activity to the appropriate bodies.

A jom88 account may be closed or suspended through the following methods:

• Self-Closure: You may request account closure at any time by contacting our support team. Any valid balance will be processed for withdrawal in accordance with standard procedures, subject to applicable wagering requirements.
• Self-Exclusion: You may enable the self-exclusion feature in your account settings to block access to the platform for a set period — part of our Responsible Gaming programme.
• Closure by jom88: We reserve the right to immediately close or suspend your account in the event of a terms violation, fraudulent activity, or for security and compliance reasons.

In the event of account closure due to a breach of terms, jom88 reserves the right to withhold any account balance associated with the violating activity while an investigation is conducted. Any valid balance unrelated to the breach will be returned once the investigation is concluded.

The jom88 platform is provided on an "as is" and "as available" basis. While we always strive to keep the platform running without interruption, jom88 cannot guarantee that the service will be continuously available, error-free, or secure from all external threats.

To the extent permitted by applicable law, jom88 shall not be liable for:

• Financial losses arising from gaming activity on the platform
• Service interruptions due to system maintenance, technical failures, or circumstances beyond our control
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
• Indirect, incidental, or consequential losses arising from use of or inability to use the platform

Jom88's maximum total liability to you under any circumstance shall not exceed the amount you deposited into your account in the thirty (30) days preceding the claim, unless otherwise required by applicable law.

The collection, use, and protection of your personal data is governed by jom88 Privacy Policy which form part of these Terms and Conditions and should be read together with them.

In brief, jom88 collects and processes your personal data for the following purposes:

• User account management and verification
• Financial transaction processing
• Compliance with legal and regulatory requirements (including AML and KYC)
• Service improvement and user experience enhancement
• Account-related communications and promotional offers (with your consent)

Jom88 will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent. Your data is protected using 256-bit SSL encryption and stored on secure servers in accordance with international security standards.

Jom88 reserves the right to update or amend these Terms and Conditions at any time in response to operational needs, legal changes, or service improvements. You will be notified of any material amendments via:

• A prominent notice on the platform's home page
• Email to your registered address
• In-account notification upon your next login

Continued use of the platform after an amendment to the terms takes effect constitutes acceptance of the amended terms. If you do not agree with the changes, you have the right to close your account before the amendment's effective date.

These Terms and Conditions are governed by the laws applicable in the jurisdiction where jom88 is registered and operates. Any dispute arising from or relating to these terms shall first be resolved through goodwill negotiation before formal legal proceedings are initiated.